bios f09

[BKI]

The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

[The_Fossette · Accepted solution]

@BKI

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the exact issue you are facing?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[BKI]

HP Laptop - 17-by3072cl is 1 Month old.
Windows 10 version 19042
Bios version F08
No issues in the event log.

When HP released BIOS version F09, I installed.
The errors below began after BIOS F09 install.
Battery is a full power for plugged in state.

Device name DESKTOP-NRUOSVQ
Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz 1.50 GHz
Installed RAM 8.00 GB (7.70 GB usable)
Device ID 85C4D2F3-2269-4F27-BA5C-0E99120E91A3
Product ID 00325-96686-92179-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
Windows version 19042

All research leads to firmware issues.
Ran Intel process or diagnistic software on issues were found with the CPU

Marked in Yellow
The speed of processor 6 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 4 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 7 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 2 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 5 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.

Marked in Red
Collaborative processor power controls on processor 7 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Collaborative processor power controls on processor 5 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Collaborative processor power controls on processor 3 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Collaborative processor power controls on processor 1 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Collaborative processor power controls on processor 6 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Collaborative processor power controls on processor 4 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Collaborative processor power controls on processor 2 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.
Collaborative processor power controls on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware.

[Echo_Lake]

@BKI

Thank you for posting back. 

I did decode the failure ID and it refers to the hardware related issue. As we have limited support boundaries in the support community as of now. 
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.