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‎09-20-2017 09:43 AM

HP Recommended
Product: hp dm4 1090ee
Operating System: Microsoft Windows 10 (64-bit)
My PC HP dm4 1090ee blank after updating BIOS. In the process of BIOS updating my PC turn off after I turned on but the laptop blank screen and capslock blink. How to resolve
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2017 09:54 AM

HP Recommended

hey bathi1,

 

It sounds like you may have a corrupt BIOS install or an unrelated hardware problem.  You can look up the blinking LEDs here:

 

https://support.hp.com/us-en/document/c01732674#AbT2

 

-wes

 

 


I am an HP employee.

View solution in original post

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3 REPLIES 3

‎09-20-2017 09:54 AM

HP Recommended

hey bathi1,

 

It sounds like you may have a corrupt BIOS install or an unrelated hardware problem.  You can look up the blinking LEDs here:

 

https://support.hp.com/us-en/document/c01732674#AbT2

 

-wes

 

 


I am an HP employee.
Was this reply helpful? Yes No

‎09-20-2017 09:58 AM

HP Recommended

Hello Bathi,

 

You can try recovering BIOS, below is the youtube link for the same

 

https://www.youtube.com/watch?v=qpiGUojtr3E&feature=youtu.be

Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
Restore the BIOS on HP Computers with a Key Press Combination | HP Computers | HP Support
youtube.com/watch?v=qpiGUojtr3E&feature=youtu.be
Shop official HP computer accessories: https://www.hp.com/us-en/shop/vwa/accessories-88342--1 In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow ...
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‎09-22-2017 06:32 AM

HP Recommended
How to create BIOS USB flash drive in my PC HP dm4 1090ee
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