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Common problems for Battery
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HP Recommended
HP Pavilion 16 inch Laptop PC 16-ag0000 (955U3AV)
Microsoft Windows 11

Hello,

         I'm having issues as soon as I connect my earphones with Bluetooth my laptop gives me a blue screen does anyone know how to fix this? I have run test after test, all past. Uninstall and install. Downloaded it from the HP site. Nothing has worked

 

1 REPLY 1
HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook come with?

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