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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- broken Battery

Create an account on the HP Community to personalize your profile and ask a question
10-23-2021 06:56 AM
A year ago I forgot to close a program that used up to 30% of my CPU while it was running. My pc got overheated, since then my battery life dropped dramatically. Now I would like to replace the battery. Does anyone know which battery I have to buy for my HP Pavilion x360 Convertible 14-cd0xxx (and where to buy it)?
10-26-2021 07:38 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I understand that your HP notebook battery is not working correctly and you would like to purchase one. As we have limited support boundaries in the support community as of now. I would request you to contact our Support and our Support Engineers should be able to sort this out.
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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