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‎12-20-2020 03:28 PM

HP Recommended
Product: HP Envy 15-q004tx
Operating System: Microsoft Windows 10 (64-bit)

I started to use my HP Envy 15-q004tx laptop in 2016, but after 7 months, the left hinge stated to break, few days later the second one got broken too, i decided to give it a rest, now i desperately need it because i don't need to spend another dollar buying a laptop again. any one has an idea where i can find lower and upper cases to replace the older ones because  they are broken. the laptop works perfectly, the issue is that i can't move or close it. thanks for your help.

1 REPLY 1

‎12-21-2020 02:16 PM

HP Recommended

@JOERWANDA

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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