• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 17-by1033dx

I have 8gb of RAM and would like to know if I can upgrade to 16gb or 32gb ?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Chapter 1 of the service manual indicates that 2 x 8 GB of memory is supported.

 

HP 17 Laptop PC Maintenance and Service Guide

 

You probably can install 2 x 16 GB of memory, but confirm that first by running this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for your notebook indicates that it will support 2 x 16 GB of memory.

 

HP - Compaq HP 17-by1033dx | Memory RAM & SSD Upgrades | Crucial.com

View solution in original post

3 REPLIES 3
HP Recommended

Chapter 1 of the service manual indicates that 2 x 8 GB of memory is supported.

 

HP 17 Laptop PC Maintenance and Service Guide

 

You probably can install 2 x 16 GB of memory, but confirm that first by running this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report for your notebook indicates that it will support 2 x 16 GB of memory.

 

HP - Compaq HP 17-by1033dx | Memory RAM & SSD Upgrades | Crucial.com

HP Recommended

Thank you. 

HP Recommended

You're very welcome.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.