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- Re: can i upgrade ram

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09-13-2021 04:53 PM
I have 8GB ram in one slot, computer has two slots. I'd like to upgrade the ram, but the user manual seems to indicate that the slots are not customer accessible. Is there any way to accomplish this upgrade?
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09-13-2021 05:05 PM
Its specs
https://support.hp.com/au-en/document/c05530910
You can add same existing 8GB RAM to slot 2 to have 16GB or use the following RAM (will run at 1833MHz)
https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct10556672
>>>>> but the user manual seems to indicate that the slots are not customer accessible
That is for warranty. You can do yourself but anything wrong due to the upgrade, HP may not honor warranty.
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
09-13-2021 05:05 PM
Its specs
https://support.hp.com/au-en/document/c05530910
You can add same existing 8GB RAM to slot 2 to have 16GB or use the following RAM (will run at 1833MHz)
https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct10556672
>>>>> but the user manual seems to indicate that the slots are not customer accessible
That is for warranty. You can do yourself but anything wrong due to the upgrade, HP may not honor warranty.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.