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‎09-22-2016 02:18 PM

HP Recommended
Product: pavilion dv3 2090ej
Operating System: Microsoft Windows 7 (32-bit)

Hi,

 

Recently upgrade to windows 7 from the old vista that was supply with the laptop

the gobi 1000 wwan doesn't list in the device manager

try to replace another card but the same phenomena.

 

Any thing to check?

 

Isic

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2016 02:47 PM

HP Recommended

@Isic

 

Please try Qualcomm Mobile Broadband Drivers - Gobi1000 for Windows 7:

 

   http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44916.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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4 REPLIES 4

‎09-22-2016 02:47 PM

HP Recommended

@Isic

 

Please try Qualcomm Mobile Broadband Drivers - Gobi1000 for Windows 7:

 

   http://ftp.hp.com/pub/softpaq/sp44501-45000/sp44916.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-23-2016 09:20 AM

HP Recommended

Well I succeeded,

 

1. Install the hp driver and reboot - no change.

2. Install the Qualcomm from inside the package seperatly and reboot - no change.

3. I used the turn all off/on button from the hp wireless assistance and this wake up the card.

 

Now windows installed all driver and it's working but cannot see in the connection manager or wireless assistance the WWAN device.

 

Any suggestion?

 

Is it just to put the sim card into the slot or I need to use any third party software to connect?

 

Isic

 

 

 

 

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‎09-23-2016 02:35 PM

HP Recommended

Hi,

 

The following instructions are for 3G, but very similar to 4G

 

    http://support.hp.com/us-en/document/c01763189

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-24-2016 08:18 AM

HP Recommended

Hi,

 

I can't see the WWAN in both hp wireless assistant or the Connection Manager.

 

Any suggestions?

 

Isic

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