• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Thank you indeed. I have been trying to figure it out for the best part of an hour!

HP Recommended

I have the same problem.

 

The following question can't be posted :

 

New laptop but wifi always shows strong but when watching YouTube or BBCiplayer or even NETFLIX i.e. any streaming or video calls then it buffers/stops/goes to low quality.

Realtek RTL8822CE 802.11ac PCIe WiFi Adapter 2024.0.10.221

When it stops working for several seconds I get this message via troubleshooter "your computer appears to be correctly configured but the device dns is not responding". I've tried changing DNS addresses to google ones but still no luck. Tried reinstalling drivers without luck as well.

My old laptop and other devices have no problem connecting and staying on the wifi connection.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.