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‎10-13-2016 02:49 PM

HP Recommended
Product: G2H01PA#ACJ
Operating System: Microsoft Windows 8.1 (64-bit)

i did found a serious issue in my notebook for few days,we i connect my AC adapter to my notebook it showed plugged in,not charging................i need a solution !!!!!!!!!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2016 03:42 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try to do  a system restore to before the problem started and check if the software causing the issue?

 

Also, you may consider running a battery calibration. 

 

This resource will be useful useful:

HP Notebook PCs - Testing and Calibrating the Battery (Windows 😎

 

 Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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1 REPLY 1

‎10-14-2016 03:42 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try to do  a system restore to before the problem started and check if the software causing the issue?

 

Also, you may consider running a battery calibration. 

 

This resource will be useful useful:

HP Notebook PCs - Testing and Calibrating the Battery (Windows 😎

 

 Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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