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HP Recommended
HP Spectre x360 Convertible 13-ae0xx
Microsoft Windows 10 (64-bit)

Hi,

 

I have bought a new HP x360 spectre convirtile 13 inch laptop. The distributor was quite shady, hence was checking all the details, once I got home. The product name in the system information is HP Spectre x360 Convertible 13-ae0xx. But in the bill the model number is written as HP Spectre x360 Convertible 13-ae502TU. Are this two the same?

 

Clarification regarding this will be highly appretiated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Arya3,

 

I don't know why HP has done this recently but the most recent laptop's model numbers have been simplified/kept anonymous by replacing the full model numbers with x's.

 

For example, these were what all my computers were being renamed as in HP support identification, MSinfo, and others:

 

HP Spectre x360 - 13-ae050ca -> HP Spectre x360 - 13-ae0xx

 

HP Spectre x360 - 13-ae020ca -> HP Spectre x360 - 13-ae0xx

 

HP Spectre - 13-af018ca -> HP Spectre - 13-af0xx

 

You should be all good.

 

Regards,

Eddy


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

2 REPLIES 2
HP Recommended

Hello Arya3,

 

I don't know why HP has done this recently but the most recent laptop's model numbers have been simplified/kept anonymous by replacing the full model numbers with x's.

 

For example, these were what all my computers were being renamed as in HP support identification, MSinfo, and others:

 

HP Spectre x360 - 13-ae050ca -> HP Spectre x360 - 13-ae0xx

 

HP Spectre x360 - 13-ae020ca -> HP Spectre x360 - 13-ae0xx

 

HP Spectre - 13-af018ca -> HP Spectre - 13-af0xx

 

You should be all good.

 

Regards,

Eddy


I used to be an HP Expert. I no longer participate in this community.
HP Recommended

Hi Eddy,

 

Thanks for the reply..... Now I can  relax . . . . 

 

 Thanks,

Arya

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