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- Notebook Hardware and Upgrade Questions
- connecting docking station to usb-c port

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04-25-2020 07:46 AM
HP Notebook - 14-cf0014dx - trying to use a docking station for multiple displays. It connects thru usb-c port. Everything that is connected to docking station works (mouse/keyboard). The displays are not getting any signal and my laptop does not recognize any external displays connected. Is there something I can download/install so the video signal can be sent to the docking station / external monitors?
04-25-2020 08:34 AM
Hello
I guess that USB-C port of this 14-cf0014dx is a Basic USB-C. it means that there is no DisplayPort Signal on that port.
So the only Docking station that could work must have a Graphics card included, such as a DisplayLink chip.
if your docking station needs a DisplayPort signal on the USB-C port of the notebook , and the notebook is not porviding that signal, you will never be able to use monitors connected to your docking.
if you docking includes a graphics card, in that case you need to add the driver for that card.
so the question for you is: what kind of USB-C docking station are you connecting to the HP Notebook - 14-cf0014dx ?
does the docking station has an Integrated Graphics card like a DisplayLink chip ?
bye