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- Re: cpu temperature rising

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10-26-2020 12:27 AM
I installed speccy and found that my cpu temperature is 77c . is it normal? if it is not normal then pls help me 😭😭😭
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Accepted Solutions
10-29-2020 09:43 AM
I reviewed your post and I understand that the CPU temperature is 77 degrees.
Don’t worry, I assure you I will try my best to get this sorted.
Are you getting any overheating issues?
Are you getting any notifications about the CPU overheating or the computer is shutting down due to overheating?
I would like to inform you that temperatures up to 90 degrees are fine.
However, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.
BIOS: https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99036.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
10-29-2020 09:43 AM
I reviewed your post and I understand that the CPU temperature is 77 degrees.
Don’t worry, I assure you I will try my best to get this sorted.
Are you getting any overheating issues?
Are you getting any notifications about the CPU overheating or the computer is shutting down due to overheating?
I would like to inform you that temperatures up to 90 degrees are fine.
However, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.
BIOS: https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99036.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
10-30-2020 04:50 AM
That's normal. However, I recommend you update the BIOS and the graphics driver.
Cheers!
The_Fossette
I am an HP Employee