• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion 13-r010dx x2 Detachable PC

deseo aumentar la memoria corrió, a esta computadora, y no se dodne se hubiaca en la pc, dicha memoria. mi correo es, puravida1508@**bleep** . si me pueden enviar un video. mejor, gracias.

1 REPLY 1
HP Recommended

Hi:

 

Your notebook has 4 GB of onboard memory.

 

'Onboard' means that the memory is an integral part of the motherboard and cannot be removed or upgraded.

 

Below is the link to the service manual.

 

c04422563.pdf (hp.com)

 

Chapter 3 has the list of supported motherboards.

 

As you can see from the list, some motherboards came with 4 GB of onboard memory like your notebook has, and some came with 8 GB of onboard memory.

 

If you look at chapter 5 of the manual, you will find no procedure to remove or replace the memory.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.