Can someone please explain to me why is HP costumer service so horrible?
spent almost 2 thousand dollars for my spectre just 2 years ago. All of the sudden it won’t turn on. The website is a nightmare and contacting a real human is nearly impossible.
a lot of specter users have has the exact same problem as I did. Now I have to pay an extra 500-600 dllrs to get my laptop fixed? Even when it is clearly a design defect? And then what? In two years time the same thing will happen.
This is my 3rd HP laptop and they all have stopped working unexpectedly. I thought a high-end model like this would do the job, but it is clearly the same rubbish products all across the brand.
is there any alternative? Who can I speak to? How can I contact real costumer service?
For a college student that uses its laptop for everything and has little to no money this is such a nightmare.
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