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‎10-05-2017 01:59 AM

HP Recommended
Product: Elitebook 2570p
Operating System: Microsoft Windows 10 (64-bit)

I can find the link to download the driver for PCI\VEN_197B&DEV_2392&REV_30 .

 

Please advise.

14 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2017 07:33 AM

HP Recommended

Hi, @st2510

 

There is no W10 driver listed for that hardware ID on your notebook's support page.

 

You need to use the W8.1 driver for the JMicron SD card reader...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

View solution in original post

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10 REPLIES 10

‎10-05-2017 02:07 AM - edited ‎10-05-2017 02:10 AM

HP Recommended

Previously answered for Windows Vista: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/PCI-VEN-197B-amp-DEV-2392-amp-R...

 

which tells you what hardware you have.

 

From: https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-2570p-notebook-pc/5259393

 

click "change" to your operating system, and then expand the "Driver-Storage" section, to see "Alcor Micro Smart Card Reader Driver".

 

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‎10-05-2017 07:33 AM

HP Recommended

Hi, @st2510

 

There is no W10 driver listed for that hardware ID on your notebook's support page.

 

You need to use the W8.1 driver for the JMicron SD card reader...

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

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‎10-05-2017 06:39 PM

HP Recommended

Dear Paul,

 

 Thank you . Issue solved.  Appreciated it.

 

Regards,

Sa-Nga

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‎10-05-2017 06:48 PM

HP Recommended

You're very welcome.

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‎10-05-2017 08:09 PM

HP Recommended

Dear Paul,

 

 The error inside the device manager has gone after applied the driver as  recommended however when eplore the PC : This PC and click the SD card drive : it took forever to opern it. Any hit to soved this ?

 

Rgds,

 

Sanga

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‎10-05-2017 08:15 PM

HP Recommended

>  it took forever to open it. Any hint to solve this ?

 

Define "forever".  :generic:

 

It could be your anti-virus software, automatically scanning all of the files on the memory-card, whenever a "new volume" is detected.

 

It could be your Disk Defragmenter software, which might be configured to "automatically defragment each new volume".

 

How many files?  What is the combined size (Megabytes) of the files on the memory-card?

 

How many seconds before it was finished?

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‎10-05-2017 08:23 PM

HP Recommended

Hi,

 

 It keep circulating , trying to read but can not completed and shown not responding.

 

Trying with  the disk Mgnt: keep loading the disk configuration information  with no progress.  I've to eject it then the disk config shown.

 

Any other way to solve this ?

 

Rgds,

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‎10-05-2017 08:36 PM

HP Recommended

What is the storage capacity of the memory-card?

What is the manufacturer of the memory-card?

 

Some card-readers will not read memory-cards containing more than 16GB.

Some have a limit of 32GB.

 

Details, please.

 

 

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‎10-05-2017 08:40 PM

HP Recommended

It's 8 GB Kingston.

 

I'll try to get the new Micro SD mem and retest again.

 

Thank you so much,

 

Sanag

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