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‎08-31-2018 11:31 AM

HP Recommended
Product: dv7
Operating System: Microsoft Windows 10 (64-bit)

hello 

 

i have 

HP Pavilion dv7-6163cl Entertainment Notebook PC that i upgraded from windows 7 to windows 10. after installing and updating windows to the latest version, i still have a driver in device manager giving ( unknown device) with (Microsoft ACPI-Compliant System) description .

i could not find any driver for this . can you help?

 

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-31-2018 12:20 PM

HP Recommended

Hi:

 

You probably need this driver...

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

View solution in original post

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3 REPLIES 3

‎08-31-2018 12:20 PM

HP Recommended

Hi:

 

You probably need this driver...

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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‎08-31-2018 11:54 PM

HP Recommended

txs a lot it did the job 🙂

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‎09-01-2018 05:58 AM

HP Recommended

You're very welcome.

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