error code 9SHJLX-76391X-MFPV7G-60FF03

[liyonchong]

Anyone can tell me how to solve this problem when i start up?

When i use Component Tests the smart hard drive, it shown failure. If i skip the Component Test, it start as normally. But after shut down and restart, it appear system iagnostics once again

[visruth · Accepted solution]

Your notebook hard drive is failing or has failed and you need to replace it with new one.

Your notebook is HP Pavilion 15-p031tx Notebook PC (J2C70PA)

Manual: http://h10032.www1.hp.com/ctg/Manual/c04402649

I understand that you're no longer within warranty,

Any good branded 2.5 inch SATA HDD or solid state drive is good enough

https://www.newegg.com/Product/Product.aspx?Item=N82E16822236873&FM=1

https://www.samsung.com/us/computing/memory-storage/solid-state-drives/ssd-850-evo-2-5-sata-iii-250g...

Is there any data to be salvaged from failed hard drive?

You can back up necessary data if you desire:
You can use LiveCD to boot into in this notebook and salvage all the necessary files from failed HDD to external drive:
https://help.ubuntu.com/community/LiveCD

Or take out the HDD, use SATA to USB adapter and connect to another working computer, use explorer to copy the files to external drive
https://www.amazon.com/StarTech-com-USB3S2SAT3CB-Drive-Adapter-Cable/dp/B00HJZJI84

Use HP recovery USB to factory reset OS after replacement of HDD

...You can instead try the below suggestion also,

Follow option 1 here: https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

This will allow you create bootable Windows 10 (build 1709) USB using Microsoft windows media creation tool from another working computer

Next disable secure boot from BIOS, plug in the installation USB, change boot order to USB then proceed with clean installation of Windows 10

Disable secure boot:
https://support.hp.com/in-en/document/c04784866

Change boot order to USB: https://support.hp.com/in-en/document/c01443326

Clean install:
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Windows will be automatically activated on installation while connected to internet

Additional drivers from here: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-p000-notebook-pc-series/6936226/mode...