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Microsoft Windows 7 (64-bit)

i am trying to get media creation tool to download so i can get my windows 10 to upgrade from windows 7.i get an

error code;0x80072EFD-0x2000.

1 REPLY 1
HP Recommended

Are you trying to directly upgrade in place or are you downloading the installer onto a usb disk? 

 

That error is explained here:

 

https://windowsreport.com/fix-update-error-code-0x80072efd-in-windows-10/

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