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HP Recommended
OMEN by HP 15-dc1001nv
Microsoft Windows 10 (64-bit)

hello, my hp omen 15 has very noisy fans they function even when i perform simple tasks, i ve tried everything so far, i gave my laptop to certified service, they cleaned the fans, they updated the bios, and follow all the steps of HP support for noisy fans but the problem persists (especially when i plugg the charger), is there something i can do?

14 REPLIES 14
HP Recommended

Hello @steliostrelos 

Sorry to hear that you are having problems ... I would like to help you.

 

Let me check your current system configuration before we focus on fan noise ...

 

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

 

OS Name

Version

System Model

System SKU

( equals HP product number (p/n) )

Processor

BIOS Version/Date

 

(2) Start Windows <Device Manager>

- Expand <Display adapters>

--->>> Send screenshot

 

(3Please report your results

HP Recommended

thank you for the reply

1)

Screenshot_1.png

 

2)

310440951_635760237904110_8364237518612466327_n.jpg

 

also i forgot to mention that my battery drain less than 2 hours without doing heavy tasks and the fans mostly make noise when i plug the  charger.

HP Recommended

Hello @steliostrelos 

 

(1) Download and install / update

Intel Dynamic Tuning Driver

8.7.10200.12510 Rev.A6.6 MBNov 16, 2020Download

Intel Management Engine Interface (MEI) Driver

2102.100.0.1044 Rev.G17.3 MBSep 1, 2021Download

 

(2) Set "maximum processor percentage" in Windows to 98%

--->>> How to show or hide Minimum and Maximum Processor State in Power Options in Windows 11/10

 

(3) Restart Windows

(4) Test your notebook

(5) Please report your results

HP Recommended

hello what do you mean in 'test your notebook' in what way to test it?

HP Recommended

@steliostrelos wrote:

hello what do you mean in 'test your notebook' in what way to test it?


(1We need to check CPU and GPU temperatures ...

 

CPU

Download, install and start <Open Hardware Monitor>

https://openhardwaremonitor.org/

--->>> take screenshot after a few minutes <idle / do nothing>

 

GPU

Download, install and start <GPU-Z>

https://www.techpowerup.com/gpuz/

- click tab [sensors]

- Remember to select the right graphics chip/card on bottom

--->>> take screenshot after a few minutes <idle / do nothing>

 

(2Please report your results

HP Recommended

i have to say that the fan situation had improved a lot, although sometimes still runs on idle or when perfoming sipmle tasks, much slower though. The cpu temperature sometimes make momentarily jumps on the, and then fans start to work.

310736119_413691724068732_9141075404017212137_n.jpg

HP Recommended

@steliostrelos wrote:

i have to say that the fan situation had improved a lot, although sometimes still runs on idle or when perfoming sipmle tasks, much slower though. The cpu temperature sometimes make momentarily jumps on the, and then fans start to work.

 


Hello @steliostrelos 

That "sounds" good.

Kind regards

HP Recommended

is any other solution we can apply? becasuse the fans still work when performing light tasks

HP Recommended

Hello @steliostrelos 

 

When was the last time the thermal paste for CPU and GPU was renewed?

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