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- Re: failed bios update on 15z-cw100

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12-23-2021 01:56 PM - edited 12-26-2021 11:25 AM
Hello,
Using hp support assistant I performed a bios update which has now corrupted my bios and I am stuck in a bios recovery loop.
I have followed the guidance on the page below but haven't had any luck recovering the bios. The laptop was fine before the upgrade so it was likely the bios update that fried it, I guess I should have let it be.
https://support.hp.com/in-en/document/ish_3932413-2337994-16
Can anyone help with a method to recover the bios? unfortunately my warranty expired 1 month ago.
Thanks
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04-04-2022 05:31 PM
In a last ditch attempt to fix the laptop I bought a bios off of ebay for $25 and following this video I removed the bios with a heat gun and then soldered back on with an iron (I tried a few time to solder back on with the heat gun but it didn't work).
I was skeptical but it works now to my sons delight 🙂 I still won't buy another HP product.
12-23-2021 03:33 PM
I tried that also the recommendation at the link below too, still no luck.
01-07-2022 10:56 AM
Not sure any of this will help.
https://support.hp.com/us-en/document/c01443505
Can you get into the UEFI interface by tapping esc as you power on?