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‎04-20-2020 08:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Is there a place where I can look up failure IDs on my own instead of having to post them and waiting for a reply?  I have another post about an optical drive failure ID i received but it would be very helpful to be able to look up this ID on my own.

1 REPLY 1

‎04-20-2020 10:14 AM

HP Recommended

@vballhjs 

NO -- that information is not made public due to customer privacy concerns.



I am a volunteer and I do not work for, nor represent, HP
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