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‎11-17-2017 09:37 AM

HP Recommended
Product: pavillion g6
Operating System: Microsoft Windows 7 (64-bit)

failure id 6bxc7l-6jn8rx-mfpx0k-60um03 on hard drive test

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2017 10:45 AM

HP Recommended

Its the Quick test failure which means the hard drive needs replacement:

 

Hard drive failureHard drive failure

 

Post back with any further questions but we can assist you with purchase links for a replacement drive and instructions on replacement and software installtion. Where do you live (country)?

View solution in original post

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2 REPLIES 2

‎11-17-2017 10:45 AM

HP Recommended

Its the Quick test failure which means the hard drive needs replacement:

 

Hard drive failureHard drive failure

 

Post back with any further questions but we can assist you with purchase links for a replacement drive and instructions on replacement and software installtion. Where do you live (country)?

Was this reply helpful? Yes No

‎12-01-2018 07:30 PM

HP Recommended

Thank you! I did put a new hard drive in the computer and it is fine now.

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