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HP 255 G8 Notebook PC (347S4AV)

fan always on when ac power is plugged in, when disconnected ( only battery) the fan works sometimes, in normal activity. This situation is the same using windows 11 version 23h2 or simply using bios configuration.  i tryed to change power settings configuration in windows but no news, also in bios (rev F33) the option "fan already on" is disabled. I would update the bios, but on HP portal the only choice is for windows 11 ver 22h2 and i don't know is compatible for 23h2. Any idea to solve this problem?

thank You

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