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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- find correct display cable for a hp pavilion 15-ehoxxx

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07-23-2024 10:11 AM - edited 07-23-2024 10:12 AM
No one can help you with the non specific laptop identification you have provided.
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.
It is difficult to help you if we don't know which specific model you own..
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.
Method #3: Press the power button and immediately tap the F2 key.
Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
You can try using the HP PartSurfer with the serial number of the laptop.
It may or may not provide the description and part number. See the link below.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"