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‎09-29-2016 04:54 PM

HP Recommended
Product: elite book8775
Operating System: Microsoft Windows 10 (64-bit)

i had hp protect tools to log on using fingerprint scanner on windows 7.  i upgraded to windows 10 and this software is not available.  tried to install windows 7 version but it does not recognise the fingerprint scanner.  my device manager still knows it is there.  is there another software i can use on windows 10 to signon using the scanner?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2016 05:20 PM

HP Recommended

Hi:

 

Try the HP Client Security Manager software, which superceded the HP Protect Tools Security Manager software...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

View solution in original post

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3 REPLIES 3

‎09-29-2016 05:20 PM

HP Recommended

Hi:

 

Try the HP Client Security Manager software, which superceded the HP Protect Tools Security Manager software...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

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‎10-03-2016 11:58 AM

HP Recommended

added the hp client security manager and now it recognises the fingerprint scanner.

thanks

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‎10-03-2016 12:04 PM

HP Recommended

You're very welcome.

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