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‎02-13-2018 12:33 PM

HP Recommended
Product: Probook 450 G4
Operating System: Microsoft Windows 10 (64-bit)

i am already installed all drivers of my notebook...but still now i cant see any type of option to scan my finger for setting up...before this windows my fingerprint sensor was worked properly....what can i do now???

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2018 01:33 PM

HP Recommended

Hi:

 

Did you install the Client Security Manager software which is needed to enroll your fingerprint?

 

That would be the only suggestion I can offer...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81022.exe

 

 

View solution in original post

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3 REPLIES 3

‎02-13-2018 01:33 PM

HP Recommended

Hi:

 

Did you install the Client Security Manager software which is needed to enroll your fingerprint?

 

That would be the only suggestion I can offer...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81022.exe

 

 

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‎02-19-2018 12:51 AM

HP Recommended

thank you so much .... i downloaded HP client security manager and successfully setup my fingerprint 

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‎02-19-2018 06:58 AM

HP Recommended

You're very welcome.

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