got the issue ID RLLFT1-80699A-MFPWMF-60QS03 while using hardware diagnostics. why is this issue ?

[KartheekL]

RLLFT1-80699A-MFPWMF-60QS03 is the issue ID I got when I ran it . What is this issue and how is it solved.

[Paul_Tikkanen]

Hi:

The exact description of the failure code is:  Hard Disk 1 Quick Test Failure.

This normally means that you have to replace the hard drive and reinstall the operating system.

Below is the link to the service manual for your notebook.   The hard drive R & R procedures can be found in chapter 6.

http://h10032.www1.hp.com/ctg/Manual/c04642845

[KartheekL]

hello,

thanks for the reply.

But is it necessary to replace the hard drive for this as it is functioning normally for now. Can you explain the problem that can be occured from this issue. If we had to replace at what would be its cost in India.

Appreciate your responce.

thank you.

[iomare]

Hi,

Your hard drive has failed and needs to be replaced.

So what you need is a 2.5" SATA3 (max 2TB because of thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

or you could opt for a 2.5" SATA3 SSD which would improve everyday performance of the PC

Example:

https://www.amazon.com/Samsung-Inch-Internal-MZ-76E1T0B-AM/dp/B0781Z7Y3S/ref=sr_1_1?s=electronics&ie...

On page 49 of service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c04642845

You will need to reinstall the OS on the drive, either by using recovery disks, migrating a backup image or by downloading media creation tool from Microsoft on different PC (this is for Windows 10), running and creating a bootable pendrive with the OS on it on different computer. (there is explanation on the Microsoft web page on how to create the pendrive) Windows will automatically activate once installed and connected to Internet. 

https://www.microsoft.com/en-us/software-download/windows10

If you choose this option you will need to use the pendrive to perform a clean install of Windows 10. You might need to disable fastboot and secure boot in BIOS (probably not). So, insert the pendrive in the PC and it should boot directly from the drive. If not, turn off PC by holding power button. Press power button and immediately keep pressing ESC  until startup menu appears and then press F9 and choose the pendrive in boot menu. Once it boots from pendrive follow the procedure to install Windows. You do not need a product key as it is in the firmware. Windows will automatically activate once installed and connected to internet.

When finished installing allow Windows to completely update and find all or most drivers. You can follow this process by going into settings > Security and update > click on Verify for updates. You might need to reboot a couple of times. Once completely updated you  can go into device manager and see if there are any missing drivers (there will be yellow exclamation mark next to the device). You can find these drivers and software on HP support page for your product.

https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/8818905/p...

Let me know if you need further help,

David

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