grainy webcam

[Colin73]

My webcam is giving grainy, off-colour picture.  Any suggestions welcome.  It is the same result with any web conferencing tools so it is for sure with the camera.

[Riddle_Decipher · Accepted solution]

@Colin73 Welcome to HP Forums Community!

The webcam works, but there are image quality issues, take the following actions:

• Make sure your video recording environment has good lighting.

• Change the image quality, brightness, contrast, and other adjustments in the webcam software.

To resolve problems with choppy playback, take the following actions:

• Reduce the size of the video image in the webcam software.

• Use a high-speed Internet connection.

• Do not use other high-speed USB devices while using the webcam.

To troubleshoot other video quality problems, refer to one of the following HP support documents:

• Notebook computers: Improper Lighting and Positioning Can Cause Problems with Webcam Facial-Tracking Function

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[Colin73]

Issue resolved by the online HP siupport team.  Great experience!  Well done HP.

[Riddle_Decipher]

@Colin73 I'm glad the issue is resolved, that said, if you need anything else, feel free to tag me or write to us anytime.

Take care now, and have a great day, ahead.