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HP Recommended
HP Ryzen 5 455R G6
Microsoft Windows 11

I'm asking the same question no one has answered. 

 

i have a HP ProBook Ryzen 5 455r g6 which the graphics crash and go back to basic windows..  I've been to your support and identified the laptop and downloaded the Drivers it said too.. and this crash keeps happening?

 

i went to AMD and found the only drivers for the Mobile Chipset for Ryzen 5 series which worked for a while but no...  cashes again.  seems to be a problem with this laptop model 

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