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- Re: hard disk failure

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06-16-2020 09:11 PM
Product: Example: 15q-ds0xxx
Operating System: Microsoft Windows 10 (64-bit)
HP notebook model name:15q-ds0xxx My system will turn off some times and showing "BOOT DEVICE NOT FOUND PLEASE INSTALL AN OPERATING SYSTEM ON YOUR HARD DISK" seeing this I done the diagnostics UEFI method with the help of hp assistant and it shows that there is problem in hard drive long DST check and showing a warning This notebook is a fresh piece and only used for 8 months and not using hard, just only for reading notes and some simple spreadsheet project is anyone tell what should I do??
1 REPLY 1
06-16-2020 11:23 PM
If you are getting a drive warning and the notebook is under warranty, get a case created with HP tech support and get the unit repaired. That is why warranties exist.
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