hard disk issue

[sabirp4]

RSMW39-7N69AM-MFPWL1-60RD13 error code showing hard disk issue , i m a student

[Paul_Tikkanen]

Hi:

The diagnostic code you received...Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced, and the operating system reinstalled.

So, if you can still get into Windows, back up any files you don't want to lose, replace the hard drive and reinstall the operating system.

Here is the link to the service manual for your notebook.

The hard drive R & R procedures can be found in chapter 6.

http://h10032.www1.hp.com/ctg/Manual/c04511833

If you don't have a way to reinstall Windows 10, you can do that for free as follows...

To reinstall W10...Use the Media Creation Tool.  Make the 64 bit installation media.

https://www.microsoft.com/en-us/software-download/windows10

You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, since your PC is not working.

W10 will find the product key in the BIOS, install and will automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

1. Select Download tool now, and select Run.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.

4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

5. Select which media you want to use:
6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

Then you can install the drivers and available software from the PC's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-p200-notebook-pc-series/7486459/mode...