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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Accepted Solutions
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c06645010
It has 512 GB PCIe® NVMe™ M.2 SSD now and supports DUAL storage. You can add 1TB or 2TB 2.5" HDD/SSD to your machine BUT you need Hard drive connector/cable part # L56871-001 which is available from
https://partsurfer.hp.com/partsurfer?searchtext=L56871-001
Updated: Have the shipped sata 2tb 7mm 2.5" drive at present
Yes, they now have 4TB but in many cases 4TB HDD's are too thick. You can use 4TB for example : https://www.crucial.com/ssd/mx500/ct4000mx500ssd1/ct20844840
Regards.
BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
The specs of your machine is
https://support.hp.com/au-en/document/c06645010
It has 512 GB PCIe® NVMe™ M.2 SSD now and supports DUAL storage. You can add 1TB or 2TB 2.5" HDD/SSD to your machine BUT you need Hard drive connector/cable part # L56871-001 which is available from
https://partsurfer.hp.com/partsurfer?searchtext=L56871-001
Updated: Have the shipped sata 2tb 7mm 2.5" drive at present
Yes, they now have 4TB but in many cases 4TB HDD's are too thick. You can use 4TB for example : https://www.crucial.com/ssd/mx500/ct4000mx500ssd1/ct20844840
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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HP Recommended
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