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‎04-07-2020 09:08 AM

HP Recommended
Product: ENVY I7
Operating System: Microsoft Windows 10 (64-bit)

has any one had the same problem as me, my drive started to fail the other day after only 15 months operation this is very short for a problem to occur tried getting info on warranty here online but no go HP say they cannot find serial  numbers but Toshiba say it was sold to HP so i am stuck anyone any idea how to check drive warranty?

1 REPLY 1

‎04-12-2020 01:08 AM

HP Recommended

Hi @LESLCD

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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