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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Laptop - 15s-du2071tu
Microsoft Windows 10 (64-bit)

I have successfully installed the Safe Exam Browser (SEB) for the online exam. However, the software is requesting that I update my Windows system. Although I have already completed the latest updates, it still indicates that three updates need to be installed. The pending updates are:

  1. Hewlett-Packard - USB Firmware (Version: 35.0.56.52825, Date: 12/12/2014)
  2. .NET Framework for Windows 11
  3. Additional Windows updates related to system compatibility
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