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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Laptop - 15s-du2071tu
Microsoft Windows 10 (64-bit)

I have successfully installed the Safe Exam Browser (SEB) for the online exam. However, the software is requesting that I update my Windows system. Although I have already completed the latest updates, it still indicates that three updates need to be installed. The pending updates are:

  1. Hewlett-Packard - USB Firmware (Version: 35.0.56.52825, Date: 12/12/2014)
  2. .NET Framework for Windows 11
  3. Additional Windows updates related to system compatibility
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