• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook - 15q-bu004tu
FreeDOS

hello, I have 

HP Notebook - 15q-bu004tu

 

Is this notebook have more than 1 RAM card inserting channels.

Can it support 8GB or 16GB ram card in a single channel.

 

One more interesting question !

 

It have Intel 620 as graphics. How much vram it have

Does it have 512MB or 1GB ?

 

Please help me

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The laptop has 2 memory slots and can take up to 2 x 8 gig DDR4-2400 memory modules. Here is the Service manual:

 

Manual

 

See p. 54 for "how to". What is it you want to do? 

 

Don't worry about vram. Its fixed by the system and cannot be changed. You will see various numbers for the amount of memory used by the Intel video but you cannot use that number the way we used to think about video memory. It's a weak video card that will not play games but is just fine for everything else. 

View solution in original post

2 REPLIES 2
HP Recommended

The laptop has 2 memory slots and can take up to 2 x 8 gig DDR4-2400 memory modules. Here is the Service manual:

 

Manual

 

See p. 54 for "how to". What is it you want to do? 

 

Don't worry about vram. Its fixed by the system and cannot be changed. You will see various numbers for the amount of memory used by the Intel video but you cannot use that number the way we used to think about video memory. It's a weak video card that will not play games but is just fine for everything else. 

HP Recommended

Thanks a lot for helping me 

You are Genius. You solved my all problems and doubts by explaining them clearly

 

Thank You 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.