hinge issues HP Laptop 17z-ca000 ,body starting to seperate

[ralph78yank]

i have had this laptop a couple of years and take very good care of it and use it maybe 3-4 days a week if that ...now i noticed that the body is separating  and is being caused by the hinges...I had this similar issue with a G7 and found out it was due to design although HP will not admit it...i bought this one because it was a single hinge and figured it would be better  and in my $$ range and could not go for the more exspensive model with a metal hinge....but now experiencing the same issue on this ...this seems to be a presisting problem with HP as i see it...I am truly trying to stay from switching all my products are HP, but i have noticed a decline in product .....Is it worth fixing and how much should it cost and will HP take responibility of out of warranty.......

[Nirvana_95]

Hi @ralph78yank 

Welcome to the HP Support Community. I see that you are facing hinge related issue with your HP Laptop 17z-ca000. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted. In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello @ralph78yank 

We haven’t heard from you in a while, this post is with reference to the thread you had created with your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we had provided worked for you? 

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead!