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‎01-03-2019 02:36 PM

HP Recommended
Product: spectre 360 15'

just got my laptop a couple weeks ago, left hinge seems to be a little crooked, nothing is stopping interms of the functions of the laptop, but its annoying visually and im worried about long term

2 REPLIES 2

‎01-03-2019 05:18 PM - edited ‎01-03-2019 05:28 PM

HP Recommended

Other than the asthetics I would be concerned with an off kilter hinge eventually causing or suffering some damage. Open HP Support Assistant on your laptop. Look for Support tab at top. That will give you direct access to Spectre support.

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‎01-03-2019 05:22 PM

HP Recommended

@kjammal

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Support Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP
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