how do i know how much ram my laptop can support

[micheal8]

i am looking at upgrading the ram in my laptop but can not find the system specification on how much it can use 

[Paul_Tikkanen · Accepted solution]

Here's the link to the HP specs page for the model series:

HP Laptop PC 15-dw4000 series specifications | HP® Support

[micheal8]

thank you

[Paul_Tikkanen]

You're very welcome. 

[micheal8]

okay so in the specs it says 16 gigs but when i go to crucial and search it up it says the maximum is 64 gigs, is the 16 in the specs just what it could come with or is it the maximum of what the laptop can handle?

[Paul_Tikkanen]

It's hard to say because in the past few years HP usually understates how much memory the notebook can support.

Maybe that is just how much memory they tested in the notebook, since there is usually no need to install more memory than that.

The Crucial memory report is almost always correct.

Another thing you can do is to run this command to see what Windows indicates how much memory your notebook can support:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. After the command prompt has opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[micheal8]

ok did that got the number and divided it and it came up with 64 i am not planing to go up to 64 just 32 so i think i should be alright thank you so much

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.