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HP Notebook
Microsoft Windows 10 (64-bit)

i was wondering how I could open the back of my notebook so I could install the ram I bought, I got the screws off but I don't know how to take out the disc drive, and is a butter knife a good prying tool my product number is Z3P72UA#ABA

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer if you have not done so already, would be to see if reading the service manual is of help to you...

 

http://h10032.www1.hp.com/ctg/Manual/c05122688

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