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- how do i open my notebook

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02-13-2020 04:02 PM - edited 02-13-2020 04:03 PM
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)
i was wondering how I could open the back of my notebook so I could install the ram I bought, I got the screws off but I don't know how to take out the disc drive, and is a butter knife a good prying tool my product number is Z3P72UA#ABA
1 REPLY 1
02-13-2020 05:39 PM
Hi:
The only suggestion I can offer if you have not done so already, would be to see if reading the service manual is of help to you...
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