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Microsoft Windows 11

i am using hp probook 640 g2 and i want to activate my finger print sensor is there a driver for that or something i tried hp synpatic finger print 4.5.321.0 rev.a but it kept showing me an error message about token

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@emmie100 

 

Welcome to the HP Community --

 

Software and Drivers does not include Windows 11 as a selection choice.

Validity Driver for Windows 10:

Synaptics (Validity) Fingerprint Sensor Driver 

 

The driver download / webpage does not say anything about the driver supporting Windows 11.

 

That said, the Information sheet for the driver includes mention of Windows 11 in section OPERATING SYSTEM(S)

https://support.hp.com/soar-attachment/870/col57634-ob-231269-2-ob-231269-2_sp96234_releasedoc.html

 

OPERATING SYSTEM(S):
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)

 

Might be worth trying the driver...

The system is smart enough to reject the driver if it is not a good fit.

 

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References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP ProBook 640 G2 Notebook PC  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@emmie100 

 

Welcome to the HP Community --

 

Software and Drivers does not include Windows 11 as a selection choice.

Validity Driver for Windows 10:

Synaptics (Validity) Fingerprint Sensor Driver 

 

The driver download / webpage does not say anything about the driver supporting Windows 11.

 

That said, the Information sheet for the driver includes mention of Windows 11 in section OPERATING SYSTEM(S)

https://support.hp.com/soar-attachment/870/col57634-ob-231269-2-ob-231269-2_sp96234_releasedoc.html

 

OPERATING SYSTEM(S):
Microsoft Windows 10 version 1903 (64-bit)
Microsoft Windows 10 version 1809 (64-bit)
Microsoft Windows 10 version 1909 (64-bit)
Microsoft Windows 10 version 2004 (64-bit)
Microsoft Windows 10 version 20H2 (64-bit)
Microsoft Windows 10 version 21H1 (64-bit)
Microsoft Windows 11 version 21H2 (64-bit)
Microsoft Windows 10 version 21H2 (64-bit)
Microsoft Windows 11 version 22H2 (64-bit)
Microsoft Windows 10 version 22H2 (64-bit)

 

Might be worth trying the driver...

The system is smart enough to reject the driver if it is not a good fit.

 

=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-\=-

References / Resources

 

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP ProBook 640 G2 Notebook PC  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.