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Common problems for Battery
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HP Recommended
Microsoft Windows 8 (64-bit)

HP stickers GONE to determine stats on Laptop

 

NEED BATTERY---

 

Thanks

1 REPLY 1
HP Recommended

Hi:

 

Can you power it on with the adapter?

 

If you can, go into the BIOS and on the system information screen there should be a model number, and/or serial number and product number.

 

Enter the serial number or product number in the box at the link below to find the model number of your notebook.

 

http://partsurfer.hp.com/search.aspx

 

In many cases, you will also get the list of parts.

 

 

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