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HP Recommended
HP Pavilion x360 - 14m-cd0003dx
Microsoft Windows 11

hello I have a hp pavilion x360 – 14M-CD0003DX, running windows 11, currently 8 gigs of ram, looking to upgrade to 16 gigs, is there a way to find out what is the current maker of the ram that is currently in the laptop without opening the laptop? also would like to know there are two bays? and the current ram is 8gigs not 2 4 gigs in each slot. thx! 

1 REPLY 1
HP Recommended

Hi:

 

Download, install and run the free utility at the link below.

 

Free Download HWiNFO Sofware | Installer & Portable for Windows, DOS

 

I use the portable version.

 

It should tell you everything you ever wanted to know about the memory HP installed in your notebook.

 

The service manual indicates that your notebook has two memory slots:

 

Maintenance and Service Guide HP Pavilion x360 14m Convertible PCIMPORTANT! This document is intende...

 

The 12 GB max memory spec is incorrect.

 

If a memory slot can support 8 GB of memory, so can the second slot.

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