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‎11-05-2020 05:39 PM - last edited on ‎11-05-2020 05:46 PM by

HP Recommended
Product: Presario CQ62
Operating System: Microsoft Windows 10 (64-bit)

how do i fix the not charging of my laptop when the laptop icvon shows its plugged in but the charginjg light blinks orange?

[Personal Information Removed]

Thank you

1 REPLY 1

‎11-08-2020 02:58 PM

HP Recommended

@Todd92101

 

I reviewed your post and I understand that the battery is not getting charged and the light beside the charger port is blinking.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

If the light beside the charger is blinking it means that there is some issue with the battery or the charger. I recommend you run a test on the battery (If available) using hardware diagnostics and it will confirm whether the battery on the computer is gone bad.

 

Refer to the below article to run the test on the battery.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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