-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
37,181
8,110
3,215
HP Recommended
OK, so according to the linked Service and Maintenance Guide, you have two memory slots: http://h10032.www1.hp.com/ctg/Manual/c03593041
If you only have one memory stick, you can add another 2GB stick. You need to get the same speed memory as you already have -- and the details are documented on page 2 of the linked Guide.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
37,181
8,110
3,215
HP Recommended
Hello;
Allow me to welcome you to the HP forums!
Windows 32-bit can only address a little under 4GB of memory space, so if you already have 4GB in your PC, it is a waste of money to buy any more RAM.
You would need to look at the Computer Properties to see how much RAM you already have installed.
I am a volunteer and I do not work for, nor represent, HP
2
0
0
HP Recommended
37,181
8,110
3,215
HP Recommended
OK, so according to the linked Service and Maintenance Guide, you have two memory slots: http://h10032.www1.hp.com/ctg/Manual/c03593041
If you only have one memory stick, you can add another 2GB stick. You need to get the same speed memory as you already have -- and the details are documented on page 2 of the linked Guide.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community