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‎11-11-2020 05:32 PM

HP Recommended
Product: HP ENVY M6-K025DX
Operating System: Microsoft Windows 10 (32-bit)

one of my keyboard keys fell off and is missing. i need to order a replacement "G" key and hinge.

does anyone know where i can find a replacement key and how to determine which hinge i need?

1 REPLY 1

‎11-24-2020 02:26 PM

HP Recommended

@bdewolf

 

I reviewed your post and I understand that you want to order a replacement keyboard and hinge for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you with the available service options for your computer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

The_Fossette
I am an HP Employee

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