• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-28-2022 01:03 AM

HP Recommended
Product: HP Notebook - 15-da0191ur
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone, I wanted to install ssd memory on hp 15-DA0191UR. I chose Gigabyte GP-GSM2NE3128GNTD. After installation and the first time the computer is turned on, it is detected in the BIOS, but after the next reboot, the BIOS does not see it.
Has anyone encountered such a problem?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-12-2022 07:25 AM

HP Recommended

OK.

So as far as I understand it, everything is working now and your issue is resolved?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
7 REPLIES 7

‎08-28-2022 05:53 PM - edited ‎08-28-2022 05:55 PM

HP Recommended

Have you removed the SATA Hard disk?

If you did not, the notebook and OS still see it as the boot drive.

 

Would you mind explaining the method you used to install the operating system?

 

Did you use the HP Cloud recovery flash drive created by the HP Cloud recovery utility or an other method?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎08-30-2022 12:02 AM

HP Recommended

Yes, I deleted the SATA hard drive.

I want to use a factory flash drive with Windows 10 to install the operating system.

But, the BIOS does not see the SSD, or even the USB flash drive.

Was this reply helpful? Yes No

‎08-30-2022 07:47 AM - edited ‎08-30-2022 07:49 AM

HP Recommended

Hi,

 

Deleted?  I take it that you meant to say removed.

 

OK.

 

Then I suggest using RUFUS to create the Windows 10 installation flash from an already downloaded ISO file.

https://rufus.ie/en/

 

 

If you really want help, kindly cooperate by answering all of the questions that I have in regard to your notebook and what you have done. 

Did you go into the BIOS and change the boot order to make the flash drive first in the storage device order?

That will be necessary. Using RUFUS will make it simple since it will make the flash drive's boot flag active for you.

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎09-01-2022 02:56 AM

HP Recommended

Hi!
Yes, I physically disconnected the hard drive, and connected the purchased new SSD drive. Initially, it is detected in the BIOS, and on the next reboot, with the BIOS parameters saved, the SSD is no longer detected.
Yes, I went into the BIOS and changed the boot order to make the flash drive first in the order of storage devices.
Of course, I will try to use RUFUS to create an installation flash version of Windows 10.
Thanks for the help.

Was this reply helpful? Yes No

‎09-07-2022 08:40 AM

HP Recommended

If you boot a windows installation disk and access the  command line, you will be able to see if the disks in you PC have boot flags or not.

"Open Command Prompt at Boot using Windows 10's setup media
  1. Boot from the Windows installation disk/USB stick with Windows setup.
  2. Wait for the "Windows Setup" screen:
  3. Press Shift + F10 keys together on the keyboard. This will open the command prompt window:"

 

There are four SSD disks, as seen in the command line image below, of the PC I am typing this on.

 

Only one of the  SSD devices has a boot flag, as the list volume command shows in the Info column.

 

For an SSD to be bootable, it must have a disk letter, in this case it is C, otherwise it will be a data disk.

 

Once you are done with the comand line, just type exit to leave diskpart and then once more to depart the command line itself.

 

ShowBoot_Flag.png

 

I hope this helps you.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No

‎09-10-2022 01:38 PM - edited ‎09-10-2022 01:40 PM

HP Recommended

Thanks a lot Erico, i made a flash drive using Rufus, the system is installed, everything is fine! Only now it remains to download and install the drivers. Which is what I'm trying to do now.

Was this reply helpful? Yes No

‎09-12-2022 07:25 AM

HP Recommended

OK.

So as far as I understand it, everything is working now and your issue is resolved?


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.