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Jos1948
Level 2
14 10 1 3
Message 1 of 4
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Solved!

hp 17-by0062st max RAM memory

HP Recommended
HP 17" Notebook
Microsoft Windows 10 (64-bit)

So the HP Notebook 17-by0062st has 8GB of memory and because it's very slow I want to give it more.

My wife plays games on it and has sometimes 40 tabs open with whatever has her interest but then she  leaves it behind for too long. Coming back it is terribly slow or we have to make it restart. 

It has two slots. Does it support twice 16GB?

I can't find this in the manual.

And do I buy SODIMM DDR3 or DDR4 memory?

So, what are the specifications for this notebook's memory? 

 

Happy with your help.

 

When I'm here I have a problem
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Jos1948
Author
Level 2
14 10 1 3
Message 3 of 4
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HP Recommended

Thanks for your answer.

But I found more with the following so I know what the real Max Memory is:

Type WIN+R simultaneously 

Then cmd <return>

Then at the prompt : wmic memphysical get maxcapacity <return>

I got the answer:

MaxCapacity

33554432

 

Worked on Windows 10. The answer is in Kilo Bytes.

 

 

When I'm here I have a problem

View solution in original post

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Paul_Tikkanen
Level 21
Level 21
136,254 98,045 20,950 28,652
Message 2 of 4
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HP Recommended

Hi:

 

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

You would use DDR4-2400 memory in your notebook.

 

HP 17 Laptop PC Maintenance and Service Guide

 

The Crucial memory report for your model notebook indicates the same...

 

Memory RAM & SSD Upgrades | hp - compaq | hp 17-by series | HP 17-by0062st | Crucial.com

 

Normally notebooks that have the Intel 8th gen core processors can support 2 x 16 GB of memory, but since I cannot find any proof of 32 GB of memory working in your notebook's model series, I cannot recommend you gamble on it unless you can return the memory for a refund.

 

If the notebook supports 32 GB of memory, this would be a compatible 16 GB memory chip.

 

Crucial 16GB DDR4-2400 SODIMM | CT16G4SFD824A | Crucial EU

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Jos1948
Author
Level 2
14 10 1 3
Message 3 of 4
Flag Post
HP Recommended

Thanks for your answer.

But I found more with the following so I know what the real Max Memory is:

Type WIN+R simultaneously 

Then cmd <return>

Then at the prompt : wmic memphysical get maxcapacity <return>

I got the answer:

MaxCapacity

33554432

 

Worked on Windows 10. The answer is in Kilo Bytes.

 

 

When I'm here I have a problem

View solution in original post

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Paul_Tikkanen
Level 21
Level 21
136,254 98,045 20,950 28,652
Message 4 of 4
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You're very welcome.

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