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HP Recommended
HP 17" Notebook
Microsoft Windows 10 (64-bit)

So the HP Notebook 17-by0062st has 8GB of memory and because it's very slow I want to give it more.

My wife plays games on it and has sometimes 40 tabs open with whatever has her interest but then she  leaves it behind for too long. Coming back it is terribly slow or we have to make it restart. 

It has two slots. Does it support twice 16GB?

I can't find this in the manual.

And do I buy SODIMM DDR3 or DDR4 memory?

So, what are the specifications for this notebook's memory? 

 

Happy with your help.

 

When I'm here I have a problem
Who Me Too'd this topic
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